Solid Edge MP-5 Released, Is CW4SE Soon To Do Same?

Today I see MP-5 is released for Solid Edge and this time I am hoping past history with CW4SE holds true. Typically there have been new releases or updates with CW4SE when certain things have been released by SE in Maintenance Pack updates. While I have not been told anything by anyone, shocking yes I know, I am hoping for Geometric to get something done following this.

While I have no intention of ever allowing CW4SE to be my principle CAM program again I do wish for it to at least work. In particular the Constant Stepover tool path which is the only one of interest to me in their portfolio since at this time Volumill seems to be falling behind Adaptive Clearing from Autodesk HSM. Heaven only knows we need something to be encouraged over in the midst of this debacle.

I wonder if Geometric and Siemens controlled SE will do the right thing and extend maintenance again since we have yet to see a good version of CW4SE 2015. Time does march on and ST7 was released last August the 8th and here we are  seven months later and still waiting for something we can use.

CAMWorks for Solid Edge 2015 Update

Well if you clicked in here hoping to find out something new forget it. ST7 was in our hands last August and we STILL do not have a worthwhile working program. We still have no idea what if anything is being done and still not one word from Geometric who obviously could give a flip about its CW4SE users. I have never in my life encountered people like this who saddle their customers with something that does so poorly and then ignore them so thoroughly on top of it. I had hopes that I might see an updated version of CW4SE before my six month extension was up but begins to look like it will never happen. Thanks Geometric for the half over six month extension of what apparently will be NOTHING. I hear there is a blame game going on while fingers are being pointed between Siemens SE and Geometric at each other as to who is to blame. I don’t give a damn about that garbage. I am a customer and I want you to fix it NOW and worry about blame later. FIX IT. NOW!!! What is wrong with all of you that there can be such an unbelievably cavalier attitude towards the small businesses whose livelihoods you have screwed up! Why don’t you just offer a turn in your dongle and get a complete refund program and we can take the money you have screwed us over on and put it to good use somewhere where people care about our success. Somewhere that will provide us with working software. I for one would have mine in the overnight package tomorrow morning. Unbelievable!! Who is to blame and not what do we do to make it right for the customer and this is a part of the “professional” face you wish to present to the world?

Here is my prediction. SE runs on an 18 month development cycle from the beginning to the end. ST8 is for all practical purposes done and serious beta testing has started. This means these finger-pointing foot-dragging idiots have probably managed to drift along until it is so late that it will be ST9 before some serious deficiencies are rectified. Nice, way to go. Two software companies who are supposed to be integrating but don’t talk to or co-operate with each other about integration problems in a timely competent fashion. This of course assumes that Geometric can even identify problems to begin with and I am not sure they can. So put this garbage on the shelf for another year I suppose and pay too by the way and be patient. Right?? Let me clue you people in. We small guys don’t have that time to wait for a tool that was supposed to work RIGHT and NOW.

It has been nine weeks since there has been any activity on the CW4SE forum by users and of course Geometric which strives to keep users in the loop and supplied with competent working software has had a much longer hiatus. People are losing any hope for a good outcome and don’t even bother to ask anymore. I have asked repeatedly for updates and I don’t intend to do so again. I do however intend to make sure that anyone who reads this blog knows about how we have been and are being treated. I never in my life thought this could happen and I am appalled at Siemens/SE for allowing this to ever begin and then to drag on and on and on and not a word. From them or Geometric. Hellooooo up there!! Is there ANYONE with either organization that thinks we might be worthy of some sort of updates or are we just jerks who should shut up and send in the dough.

People if you have any thoughts of buying CW4SE this ought to give you an idea of what kind of regard Siemens/SE and Geometric’s CW4SE will have for your future CAM success. They don’t seem to care and if you have to limp along for YEARS before they make it right if they ever do and lose gobs of money over this. Remember one thing. Unless there is a big shakeup what they have done to us they will do to you and not bat an eye over it all. One might say this is a dynamic combination of the best CAD software you’ve never heard of and the worst CAM software you don’t want to hear of.

So the update for CW4SE 2015 is ————————————————————- and————————– and if you don’t like it to bad.

We wish to thank our customers whom we value and believe are the backbone of our business. We thank you for your patronage and now wish you would just get lost until we send you another bill.

Why Simple Tool Libraries Beat Complicated Tech Data Bases, The evidence.

This will be a two-part post. The first will cover why I believe the way I do and the second will demonstrate with a video how easy my favorite strategy is to implement in Inventor HSM. First lets look at a typical job that comes into my shop. I rarely do long part runs and this I find is pretty typical in many small job shops. Parts for job This set of parts will probably have over 70 tool paths when you account for blocks that are cut on more than one side. I have a 20 tool umbrella type tool carousel and I do not have anything assigned to a pocket because the tool usage is too variable. I will generally start with detail one and go from there and load tools as they are needed and refer back to them in a saved library for this customer and or job. Most of the time I just do it by the job because they are to easy to create.

Now is the time to mention the advantage of this over the Tech Data Base tool libraries some are fond of. TDB libraries are complicated to set up and require that you tie them in to many different cutting strategies to work sometimes automatically but many times not. In the case of Camworks for Solid Edge which is where I was exposed to this I know it can take a month just to set this up and it is not inclusive of many parts you will bring in. Editing these are cumbersome and require far more time than simple new tool creation and inclusion in a new library.

There is another huge problem with the TDB libraries though and it is this. What is the reality of the true cutting diameter of your end mill? By the way, if you order a Haas mill and do not get probing on it you are crazy. It is perhaps the single best bargain and productivity tool offered by anyone for what it does and the price. Here is what I mean about reality. small diameter Here is a picture of four tools in Schunk hydraulic tool holders (and number five which is not) which are very accurate and the results.  The end mills used are new. As you can see not one endmill is precisely .25 or .375 or .500 etc. Tool number five is a .625 mill in a standard set screw Cat40 holder with a three inch flute length and look at the measured size. Also pay attention to number four which is a Hanita four fluter .5″ x 1.5″ LOC with an overall stickout of 2.25″ past the holder. Large diameter Here is another picture and again note #4. This time we have a three flute Hanita .5″ x 1.125″ LOC with a 1.5″ stickout past the chuck. Same exact chuck and insert and manufacturer. The variance is pretty considerable when you can measure your setup. In a TDB library where everything listed .5″ is input at exactly .5″ but your tools are rarely going to be that what have you just done to your accuracy? Could I suggest you have not helped yourself where the rubber meets the road? This does not even get into the world of regrinds where many of us save considerable money by extending the practical life of our tools quite often by 300 to 400%. Measuring with the probe will also include the eccentricity of the holder and give you the maximum true cutting diameter at the tip of the tool where it matters.

I am going to say flat out that trying to make this TDB paradigm reflect this kind of accuracy reality without huge amounts of trouble is impossible. This also would assume the TDB would not blow up on you or fail to edit right which happens far more than you might think. Why would I do this to myself anyway when creating a tool measured and input to reflect true conditions in a simple tool library like the one in HSM takes less than a minute? And editing that tool with a new diameter size when you have to change it out for any reason takes maybe 20 seconds. I can cut for years and years my way with the time equivalent it would take just to set up the TDB which is destined to fail often and dump you back into a scenario where simple tool creation or editing is way harder to boot.

I went round and round with the Geometric people over this and I guess they thought I was kidding when I said I flat out was not going to work like that. Way to many problems and un-needed complexities trying to shoehorn parts into some magical feature recognition TDB auto cut path generating thing that cost way more time than it could ever save over the course of a typical year.

In all fairness there is a way to set up a tool library and kind of ignore the TDB but even there it is far more cumbersome to do and you are all the time deleting tool path strategies you did not ask for to get to what you really wanted to do to begin with.

In my world quick and easy tool management and CAM plan creation helps to make my bottom line better and after all isn’t making more money in the same amount of time what it is all about?

Adaptive Clearing, The Secret Weapon of Autodesk HSMWorks and Inventor HSM

Well it is not really a secret for those of us who use it but for everyone else I am sure there is a lot they don’t know. In my last post I talked about the idea of software quality control. In that train of thought there were some pretty amazing results achieved by Helical in testing with HSM’s Adaptive that was something I could not talk about until today. But there are a number of things that go on under the radar with Autodesk HSM (A-HSM) that are parts of an ongoing quest to improve the program. To make sure that what is there works and then also steadily improves.

First though a bit of background for HSM Adaptive from my experience. Roughly three years ago I tried both CAMWorks and HSMWorks. Cutting “Jaws of Life” blades out of S-7 tool steel was the test at that time and Volumill in CAMWorks cut a more consistent chip load especially around the pivot hole where HSM spiked pretty badly in tool load. HSM was good but Volumill was a bit better. Fast forward to today when I was forced to look past Volumill due to Geometric’s failure with Camworks for Solid Edge and it is a different story. On same parts and work holding and cutters today I find that not only does HSM Adaptive find all levels better it almost always does so with quicker cut times when compared to Volumill and with chip loads at least as good at worst and better in most cases.

Today over at a post on Helical end mills http://camforum.autodesk.com/index.php?topic=6490.0 some interesting things come out. Volumill has used Helical as their benchmark endmills for the Milling Advisor speeds and feeds calculator available on their site. Keep this in mind as we delve into this thread. http://www.1helical.com/index.php/latest-news/8-latest-news/51-helical-autodesk will take you to the post referenced there and I want you to go there now and check it out. Especially the recorded speeds and feeds.

Using the Volumill Milling Advisor the closest I can come to the testing at Pier 9 was this. Don’t take my word for this download it and see for yourself!
Volumill Helical

I have not achieved this kind of dramatic end mill engagement improvement over Volumill in my shop but then I would never have tried something like this to begin with. My biggest improvements have been in the total number of inches of travel to cut a part. Since I use the Volumill derived Machining Advisor to guide me on speeds and feeds who would have guessed HSM Adaptive had such potential?

Judging by this comment from Helical in the Autodesk CAM forum post—

“Again, we achieved some impressive cutting parameters with Autodesk’s adaptive toolpath strategy conducted at Pier 9 and now are in the process of training our tool application engineering staff so that we can help mutual Autodesk/Helical Solutions customers at anytime. I must say that their pier 9 facility was very impressive and we anticipate more great advancements with Autodesk & Helical Solutions in the near future!”

I would have to say it was an eye opener for them too.

Movin on over Volumill, the big dawgs coming in!

Inventor HSM Pro and Quality Control

This won’t be a long post today but it will be one I have wanted to make for a couple of months now. It revolves around a topic dear to me and that is just how does your software supplier of choice vet what he does before you see it. Privileged information will drive you nuts sometimes as there are cool things you know but have been asked to not talk about. It is the price you pay to be taken into confidence.

Autodesk is a paradox to me in this regard. They are an odd mix of things to talk about and then not doing so. One of these is just how do they determine that the code for HSM is improving and worthwhile? I don’t know how many actual chip cutting users they keep in contact with who do testing and then report back. On the Inventor side of things it is a bit fledgling so the community in all it’s aspects is not quite in place yet. I believe that in the next few months it will be so up to and including the regular almost weekly at times updates the SW HSM guys have been getting for years now. And I expect the increasing participation of users in the soon to be regularly scheduled beta releases and in feedback from actual achieved results in the field.

I am fascinated with the concept of High Speed Machining. Even though it has been in use here for over a year it still seems a bit magical when it is set up and cut loose. Things have to be right though when doing this because at these speeds and feeds every problem from eccentric tool holding and unbalanced tool holders to software algorithms is amplified and proper conditions make the difference between success and failure. Since Al W was so kind as to mention “The Spike” in the following video https://www.youtube.com/watch?v=NJnusVpKip4 I figure I can talk about one of the tools used by HSM and Autodesk to verify the validity of what they are doing with the Adaptive and other I assume tool paths in HSM. Information on the spike is found at http://www.pro-micron.de/en/products/sensory-tool-holder-spike/ I would have to think there must be some equipment somewhere they might be using this Spike on to so I would conjecture a machine lab of some sort or at the least access to machines somewhere here in the states where they verify the software with chips.

If what I have observed in person in my shop is any indication, and I have both current versions of Volumill and HSM to play with so I can form a pretty good idea of real results, HSM is winning the high speed machining AND the ease of use war. These people are serious about what they do and make real efforts to put field tested productive tools into your hands.

The Corporate Philosophy of CAMWorks For Solid Edge VS Autodesk Inventor HSM

I was struck by the difference between the public face of Autodesk HSM and Geometrics CAMWorks for Solid Edge (CW4SE) and Siemens Solid Edge last Friday. What started this has been an ongoing failure of Geometric to fix problems that are systemic and pervasive with CW4SE to the point where I just pulled it off my workstation this week. I have been using Inventor HSM for CAM for months now and CW4SE sits idle as I wait for an update some day some month some year. Who knows as Geometric does not keep its CW4SE customers notified about anything. The reason I pulled it off was licensing. Once again for some unknown reason the Sentinel dongle with CW4SE is interfering with the Sentinel dongle from SE and now I have to reload the license file to use SE again. That was it for me. I don’t even use this afflicted program anymore and it STILL messes with my day. This by the way is a known problem that goes back many years on the SW side of CAMWorks and is still not reliably fixed for either flavor of CAM. Funny how I have never had this problem with SE Sentinel dongles for the last seven versions I have been on board for. So, off it goes until the next service pack comes out hopefully within the next six months to maybe fix some of these problems. I would hope it to not be six more months but who knows as Geometric does not tell the CW4SE customers they have treated so poorly anything. No hope, no updates on why things are the way they are and what is being done. I have asked Geometric, yes they do read this blog so they know I have, to come here and give updates or good news or something. They hardly ever respond and I have found this to be typical behavior. Even when I was on good terms with them they had to be pursued for information. I guess their idea of keeping you up to date is hire some PR dudes to make some glossy ads that cover over how difficult this program is to get up and running and to work reliably and to do all these wonderful things they promise. That not ONE single CW4SE customer I know of has seen to date but still they try to sell new potential victims on this efficiency fallacy. Great sounding but completely untrue in the actual experience of every CW4SE user I know.

Speaking of CW4SE customers let us take a peek behind the closed-door of the Geometric CW4SE forum which was started thirteen months ago. (“Program Smarter Machine Faster” right there at the top. Someone at Geometric has a twisted sense of humor.)
CW4SE forum on 3-1-15
There must be very few of us judging by the participation rate here. I found only one mention from Nishant about V2015 where he stated that they would typically release CW4SE within two months of the official SE release in July 2014. Took them four plus and then it was terribly buggy so what we have is still not usable in many cases. No word on why the delay for CW4SE 2015 and now no word on when the numerous show stoppers will be fixed either. It is not like Geometric or Siemens SE don’t know about user angst. They just prefer to ignore the situation when they have no good answers not understanding that silence is worse than saying here is the problem and what we are doing about it. Perhaps they are embarrassed about it all as they darned well should be and don’t want to talk about it.

As an aside here there is a new guy who replaced Karsten Newbury over SE a number of months ago and he has squat to say about anything. No direction, no communications with users and no public face I can find. It is like SE has dropped off the map as far as Siemens is concerned with Karsten’s departure. I am coming to the conclusion that Chuck Grindstaff who is over the Siemens UGS/SE software division, could care less about SE. That he has put a place holder over SE just to say the position is filled. What else can possibly explain why SE has for all practical purposes just dropped off the map and this new guy has had nothing to say and no interaction with users anywhere? I lean towards the idea that anyone who wanted to make SE a true success story has been run off because that is not the desires of those who run it all. I see some really great people leave and in some cases they have told me why. SE is in the same spot now as SW where it appears these lesser programs are not in the future vision of the anointed leaders. This by the way does not bode well for CW4SE victims looking for relief from the nightmare they are in.

So we have Geometric with a proven history of really buggy software and now add in disdain for SE from those who bought it to plunder Synchronous technology from to incorporate into NX and are now stuck with something I figure they don’t want but can’t sell off. Wonder if SE will be subsumed into NX one day like it appears SW will be into ‘Catia Lite”. In the mean time just what are we who have bought into this to think of our long-term futures here? Actions speak louder than words and I do not like what I see and hear darned little on top of that. Thanks guys, glad you like our money but could care less about us.

You know what, if you people don’t like the way I talk about things maybe you could make some sort of effort to give me something good to talk about. When you say nothing month after month what am I to think? My experience in life says that those who keep quiet at the least could care less and at the worst know there are problems and want to hide them. I get tired of having conjecture and lousy reports to give on something I had such high hopes for.

I have watched Autodesk for the past three years and have been quite critical of what I perceived was going to be a cloud only paradigm for its customers. Even in the middle of all that I have to say they were in communication with the world about what was going on. They were working on cloud based programs and told customers about it and then gave lengthy free betas of the products to work with. Things that actually did stuff and not vaporware like Dassault was so enamored of. My main point here is that Autodesk has been the epitome of open for scrutiny. Like or dislike what was going on you at least did know.

So I go to the open Autodesk Cam forum today and read this. http://camforum.autodesk.com/index.php?topic=6395.0

I guarantee you that over in the closed Geometric forums there is not one word to CW4SE users about the current situation with CW4SE 2015. Over on the Siemens SE forums the same thing for CW4SE users. They had a guy show up one time during all this mess and say they were appointing him to “look” into the problems. That has been the totality of the evinced concern for us there. If anything is being done by either company to remediate the CW4SE mess I don’t know because neither group cares enough about their customers to be bothered to tell us. HEY GUYS, you tell me and I will post your words verbatim. Watch me hold my breath waiting for that one.

Here is a little chuckle for the day. http://allyplm-solutions.blogspot.com/2015/02/the-latest-camworks-promotion-dont-miss.html
For $4,500.00 dollars you can have the same capabilities that SW and Inventor customers can have for free. The additional consideration here is that free HSM works and makes your day productive while the one you have to pay for brings a boat load of trouble to its SE customers.

I am reminded on a regular basis of the philosophical difference between these companies and in spite of how clunky Inventor is right now compared to SE seeing more and more value with Autodesk CAM. It is nice to be wanted as a customer of a company that is making efforts to keep you in all the loops as compared to Geometric who wants you to be an ATM and keep quiet or SE where you can use a great CAD tool that “no one has ever heard of” but don’t look for anything else. Let me put it this way. I am excited about the upcoming release of Inventor HSM 2016 and I could care less about SE ST8. I used to laugh at “end of life” SW users and now have to wonder about the same for SE. I am so mad at Geometric over CW4SE and I have progressed from being excited and one of the four original CW4SE beta testers to complete fury over what they have done to the first and probably last shot ever at integrated CAM for SE.

All I can say is that if you are thinking about CW4SE stop it right now. If they started working on it seriously today it will still be some time before they can get it mostly right if they ever do. Software companies do not change things on a dime and Geometric is apparently incompetent and Siemens SE apparently did not care enough to check under the CW4SE hood to see what was going on. Let me rephrase that. Siemens SE did not and still does not even have a real oversight arm to see how integrated partners were doing. Not a stellar combination for you to put money into.

Folks, put 3-23-15 on your calendar as the day when Inventor Pro HSM 2016 will be out and we can check out some goodies worth getting excited over.

And Geometric, that lathe post you promised me in the beginning when I paid for turning over a year ago before I bought my lathe ? The one you won’t give me now but want to ATM me on? Pssst, it’s free for everyone over there with the HSM guys who care if I make money to.

Are You COMMITTED To Your Customers ?

As SW World winds down this year I look at the lack of involvement by users and Dassault. Yes there were a lot of people there but I wonder what the real reasons were? I wonder where all the hub-bub that used to accompany this event has gone to? I know if I go to SEU 2015 it will be principally to see my peers again and not because I expect to learn a lot there I could not elsewhere for free. I have to believe that outside of people in direct employ of those who intend to make money like Dassault or vendors SWW is mainly a re-union of peers. Then I look at Dassault and they trot out stuff no one wants and if you buy into your profits will diminish Dassaults will increase. Strange thing its that as far as I can see you wont get as a buyer anything you really need beyond what you have now for far less $$$$$. So users show up to see each other and Dassault shows up to talk to themselves about stuff that is overpriced and users don’t want. Here is an excellent article on just this thing. http://www.solidsmack.com/cad/pricing-next-gen-cad-dassault-systemes-lost-plot-3dexperience/ I find with great interest they also mention Autodesk. Autodesk is transparent about what they do. They have the best prices for what is offered. Autodesk is serious about gaining new customers and unlike Dassault and Siemens apparently does not believe your primary reason for existance as a company is to be a cash cow for others. I fully expect in this tough market to get new sales generated and where your best source of new customers is your competing software peers that over time this combination of leading best prices and transparency and features of the programs from Autodesk will erode the base of Dassault and Siemens. Autodesk, get busy and fix Inventor and you will get much more attention.

But there is another aspect of this and it is are you committed to your customers. Do you listen to what they want beyond the top ten things to be fixed or do you take your subs money and devise products they don’t want or will run up expenses needlessly or both? How about do you take integration seriously and spend time to make sure your “Gold Partners” so to speak are delivering what they promised? Once again I see the huge contrast between Autodesk and Dassault and Siemens where everything Autodesk does or intends to do is an open book with lengthy beta periods where they give users free use of a product to make sure it is what they want or if it will even work. And they are doing so at prices that businesses will appreciate. (It looks to me like Autodesk wants to be your partner and not your overseer unlike others that come to mind.) Thinking of all the vaporware Dassault has come up with over the years here. Thinking of Siemens where you have to inflict sales drones upon yourself to even get a price. And in particular thinking of Solid Edge where this wretched mess of CAMWorks for Solid Edge has been allowed to fester and only after some real public user anger did Siemens decide to look into it. I have no idea if it will go any further than this because Siemens is so bureaucratic that they could not decide on a plan of action in a reasonable time frame if their lives depended on it. CW4SE has had serious problems from day one and I am convinced that Geometric had no intention of fixing it. Indeed a comment to one of the users about problems that plagued him their reply was this was “intended behavior”. I kid you not. Then after the big stink starts and the heat is on they want to fix it. Does this kind of reaction inspire any confidence in you as a potential customer?

What it says to me is that both Siemens/SE and Geometric will not do the right thing unless pressure is applied. What is also tells me is that a company like Siemens/SE has had no interest in what their integrated partners do and therefore no method of policing them for quality. At this time I can only say that by association and by their actions with CW4SE I would not trust a darned thing they have partnered with unless I first did extensive testing. They recently appointed some poor guy, that’s right one, to be in charge of this but I can tell you that in my experience with the gargantuan bureaucracy he will have to fight through this is meaningless. It is a see we are doing something now please go away action that will not affect the serious plight of every CW4SE buyer. So we will now have a barking dog on a chain who will be told when he will be allowed to do anything by those who have better things to do with their time than worry about their customers losing money with the garbage they produced.

In this day and time where people can verify statements of intent and the validity of promises made by software companies it becomes harder to fool them. What does a company do compared to what they say and what are the real life experiences of those who are users or buyers? Many years ago the automotive companies brought upon themselves the “Lemon Law”. It was a response to big-ticket items that were so fundamentally flawed they spent more time in repair than on the road. It was a legal response to companies who refused to honor the idea that customers had a right to expect a certain level of reliability in what they purchased. There remain whole industries that do not have protection of this sort for buyers and whose response seems to be too bad so sad. We have your money and if you don’t like it leave. You kept it past 30 days and now you are stuck with software that took you that long just to start figuring out you were had and the only lemon law here for you is the sour taste in your mouth.

Software in the business world is something that can make or break you. Remember some years back when K-Marts bought into that new whiz-bang inventory control system. The huge expense of this debacle is what tipped them over into bankruptcy and reorganization. The only recourse for the little guy is negative publicity primarily on the web where he can’t be shuffled to the side by excuse making corporate representatives. Most of the time this does not mean you get your money and wasted time back but you can prevent bad corporate entities from inflicting further harm on as many people as they would have otherwise. Over time when you hit their bottom line hard enough things can change for the better. I have two companies in mind here and one of them is duplicitous as far as I am concerned and the other is merely derelict in it”s responsibilities. Dassault and Siemens since you wanted to know.

Since this is the case and since we do not have a Lemon Law for CADCAM we will have to make do with user experiences. That word Dassault likes so much. Research carefully what other real users have to say and why. I have not seen one positive word about CW4SE for a long time online and this is for a reason.

Just like Dassault at SWW this year I have to sadly conclude that Siemens/SE is not committed to it’s customers. They have their own little worlds to live in and we are not decision making participants in it until we force them to listen by leaving and costing them potential business by warning prospective buyers off. Money, ours in their pockets and not ours by the improved bottom line for our pockets seems to be all they understand so here is some help. From a CW4SE victim buy SE because it is great even though Siemens will not work for you but put the ancillary products under a microscope before you buy and in any case DO NOT buy into CW4SE until (if ever) this mess is fixed.

Of the three big CAD dudes at this time Autodesk is the only one that looks like they care for the future of it’s existing and future customers.

No Interest No Bloggers SolidWorks World 2015

Have you been to http://www.novedge.com/pulse/items these last two days? I did not realize until I returned from a job in Orlando over the weekend that this yearly event was going on once again. With an attendance at over 6,000 even if many were VAR’s or SW employee types it is still an impressive number. One that Siemens and SE can only dream about if they even care. I perused some of the official SW blogs and noticed entirely too much cloud collaboration and crowd whatever paradigms but I also noticed something even more striking in my mind. We know what to expect from a company tooting its own horn but what has happened to the independent voices that used to spend their time writing about a topic they were passionate about? The bloggers today for instance were all paid employees of Dassault, VAR’s or of ezines whose income is derived from CADCAM centric activity. Not one independent that I could recognize.

I believe that user fatigue has set in. Way to many of us don’t like the direction our CAD companies have chosen to go or not go. In any case they are doing things we do not like and so after years of accumulating disappointments most of us have simply dropped off the map. Why write about companies who are tone-deaf and so wrapped up in their own little worlds that they forget we have ours too and the two do not juxtapose as well as they used to. When new features mean the cloud and crowd sourcing so the wages achieved for CAD users means a race to the bottom for wages are we all supposed to be happy? I bet this is the number one concern with long time users who used to also be passionate advocates for programs like SW. So we see companies yanking the rug out from underneath us and then additionally putting intellectual property in jeopardy to as the cloud still is sadly not secure and will never be. But somehow there is never any indemnification offered to protect us when we get sued for loss of out customers intellectual property because of the requirements to work online foisted upon us by companies that do not care about what we think. So we go away. Who wants to talk about Turkeys unless it is Thanksgiving?

There was one post though that really caught my eye. http://blogs.solidworks.com/solidworksblog/2015/02/the-cam-ecosystem-at-solidworks-world-2015.html As a Solid Edge user who has been soundly abused by the first true CAM integration for SE I could only look on in envy at the list of SW Gold CAM Partners. SW benefits from the tremendous forward looking visionaries that began it and created the community of integrated aps that has been so successful. Autodesk is another where this has benefited them in great ways. Then there is Solid Edge and their efforts too as haphazard as they have been. I looked at the CAM list for SW and #2 was CAMWorks. I can only say that you SW guys are darned lucky that much of the work for CAMWorks was done before Geometric bought them out. Judging by the repeat problems that stem from licensing and the Tech Data Base that have been there from day one (based on research into past forum postings by users in existence from the first day of CW on) you benefit from prior works by others. Here in SE never-never CAMWorks for Solid Edge land we have a program that after a year and a half is still so fraught with problems that it defies belief but for those who have to deal with it know. Geometric did not have others to do the heavy hitting here for them with prior works and boy does it show.

Part of what has made SW and Autodesk successful, and this is conjecture on my part as I have yet to speak to anyone who is in a real position to know for sure, is the maintaining of certain standards to be the equivalent of a “Gold Partner”. Solid Edge does not have in place any authority over this with teeth and the current CW4SE debacle is proof of this. People, I cant say this enough. If you are in the market for CAM integrated with SE you only have one choice and it is not at this time a viable one. You are far better off going with a good external CAM program that is not integrated than doing to yourself what I did. Do not walk but run when the CW4SE sales guy comes to your door knocking.

Of the three, Dassault, Siemens and Autodesk the only one who is doing anything of interest to this independent blogger is Autodesk. What is being done there is the establishment of a manufacturing ecosphere that is not only including best in class CAM products they went a step further and BOUGHT them instead of partnering with them. I believe in what is going on there enough to have spent my own money to be a part of it. Sad to say though I am in two worlds as SE is far superior (light years) to Inventor at this time and HSM beats the pants off CW4SE and even works right where getting much of anything done with CW4SE can be an epic journey of time and frustration. Bouncing files back and forth is no fun but beats the masochism of CW4SE.

So we limp forward into another year with dwindling independent blogger interest and is it any wonder? Users tell these guys what they want and then get ignored and so the interest wanes. Philosophical directions by the leadership in SW and in SE the bad integration issues with CW4SE casting a pall on CW4SE and indeed on any other integration partner for SE and then Autodesk buying up great CAM only to saddle it with Inventor. Don’t really have a goal in mind for this post as much as just reflecting on how many flies are in the ointment and wondering why no one seems to get it right. I hope for Autodesk to get things right but today with Inventor was a sad one and I wonder with SE and Inventor how one part can be so good and the other not and why? It would be nice if SE would kick Geometric in the rear end hard enough to make them fix CW4SE and then keep them on the straight and narrow in the future. Geometric will slack off the second the scrutiny goes away I fear so attention can’t wane. It would be nice for SW to drop the crowd sourced internet managed stuff and get back to CAD as its users use it and not undermine their wages and security. It would be nice if Autodesk would fix Inventor so that so many uneeded steps were not in there along with outright missing things. I am coming to the conclusion that with Inventor they expect you to work only with native files and not on imports and when you machine parts for others imports are what you get.

Is anybody really listening to the growing silence and of any of you software companies does anyone really care? Would you please start fixing what is there and skip the window dressing new doo-dahs for a while?

Does Geometric’s CW4SE QA Really Exist?

Some time back when I was more enthused about SE I requested and received a copy of most of the QA hurdles SE had to jump through before release. Some was proprietary and not released to me but the majority was. It is pretty amazing what people who are serious about what they produce go through to make it right as much as possible before release. In addition there are a number of beta testers that go to Huntsville each year where they receive some training and are then cut loose to use the software for a week while in Huntsville. With immediate access to the developers who wrote the code to see any problems testers come up with on their work flows and parts. This process goes on for months and is pretty darned thorough. I have been with SE since ST1 and as for bugs that affect what I do there have been very few. Yes ST1 and 2 were rough but this was new technology for SE and you still had traditional to work with if need be. The folks in Huntsville really know what they are doing and my hat is of to them for a great bit of software.

On the other hand we have Geometric which on it’s best day comes nowhere near the quality of SE on its worst day. I have been told there is no internal Geometric machine lab here in the States to proof out what is put into CW4SE. I don’t believe there is one in India either as the staggering amount of bad code that gets out indicates this. The flip side to this would be that they do have one but have so little regard for customers that they don’t care about what they find and send it out anyway. Personally I think they don’t have a lab, don’t care and use coders that are not qualified to fix problems. These coders also apparently have no machining experience to correctly determine how things should work and to be able to see that what they write will work correctly and not just shove an end mill through a part or cut gobs of air.

I quit talking to anyone from Geometric when they hurt me with a terrible ST7 beta release and huge delay in the SP0 release for the same. I just got tired of hearing stories and then having to deal with something that was so bad it did not really even qualify as beta worthy. Beta to me implies that there has been internal testing and QA and while it is not a finished product it should be usable. Beta evidently to Geometric means something different and what they put out to waste our time with was impossible to use. Considering this I moved on to Inventor HSM.

This led to a kind of good cop bad cop situation with another early CW4SE adopter and I with Geometric. While I did not pull any punches and had nothing but disgust over the whole mess the good cop still made an effort to communicate and plod through repeat email streams and videos and more and more time-consuming communications regarding flaws he would find. Time and time again where even elementary problems had to be explained to Geometric techies who could not seem to grasp the issue. In addition the idea that these should all have been found before we ever saw the program seems to be a thought that had never occurred to the staff in India. The good cop finally had it this week and in an email stream we have had for some time regarding CW4SE he had this to say. Now before the quote I want to say that Dylan is qualified to make comments on this topic and he has really made a great effort to make it all work out. To no avail and the people in India don’t seem to even remember they have had prior conversations about the very same problems that don’t go away time and time again. A history that is verified by comments on the closed Geometric forums where the same problem topics appear year after year.

I remember being on a conference call with a real machinist employed by Geometric and one of the guys from India where the machinist mentioned that now would be a good time to change language to reflect common usage and the India guy got kind of mad and said we have talked about this before. Bull nose instead of Hog nose for end mills for instance. Or open pocket instead of open slot for another. Or a tech data base that would reflect current technology. To much work to make things act like machinist users think and work and once done carved in stone forever. In any case on to the quote.

“On 1/28/2015 7:15 AM, Dylan wrote:
> Vivek asked for my input after 2015 was released. What a huge time-waster to have to go and prove out a million bugs again to him and the team and take video and evidence and explain things…all for bugs like SCREWED UP LEAD-INS AND FEATURES THAT EXPLODE. You guys really need customer input to figure that s— out?? I feel like I signed up for some experimental drug therapy, and now they’re hacking off limbs and going “Hey, does it affect your mobility when you’re missing this leg? Yes? Ok, how about if we cut the other one off? Better or worse?”

This is from a guy who spent his cash and now has to go and use his friends laptop and seat of Mastercam in the evening after hours to get his CAM plans done. This is where I found myself also using a demo version of Inventor HSM and or ZW3D 2012 just to get the work out. You can’t imagine the time spent trying to get things done right with CW4SE. The only reason he too has not left is that the high powered Geometric money vacuum has sucked up all his available cash for such things and he can’t for now.

Geometric in our cases has taken people who wanted the promise they portrayed and integration with SE and turned them into angry users and new hefty dues paid members of the CW4SE Masochists club. My recommendation would be that you not waste your time or money and run don’t walk past anything to do with CW4SE.

Without a Post What DO You Have

The interface between your CAM program and your production equipment is essential. No I do not mean the bits going across the network I mean the output from your CAM program that tells your machinery what to do. Without this in place and working right nothing is made.

What has led to this post is the refusal of Ally PLM and Geometric to honor a promise made to me to provide a lathe post when I finally needed it. So about a year after I paid for lathe in CW4SE my new lathe arrives and now I am expected to pay for a post. Make no mistake there is animosity between Geometric and I nowadays and I suppose this is their answer to me. They forget that I have reasons for this and my anger is predicated upon their failure to deliver a competently working product. Today add to this another broken promise with this post issue. Clueless from day one about how to handle customers and experts at stonewalling solutions for customer problems they don’t surprise me by acting this way.

In truth everything they do like this just clarifies the philosophical differences I have experienced between Geometric and Inventor HSM. Ever have anyone tell you that “no one ever does this” or “you are the only one we have ever seen with this problem” as bald-faced lies to you when you know better? When you know that your peers around you who are fellow users and have no motivation to lie agree with you and not them? I own Inventor Pro HSM. While it is the top of the line Autodesk CADCAM offering it is not as of yet complete. Many more missing pieces of the puzzle will be in hand though this April and if we compare apples to apples CW4SE CAM alone at this level will I imagine be over $20,000.00. Now Geometric you don’t like this number I quote you provide me with one reflecting equivalent features of I-HSM Pro and I will immediately post them. If you don’t these numbers stand and I am not going through the fiction of wanting to be a new customer to find out. Regarding these prices by the way. Don’t you love these companies that sneak around and hide prices and you only find out what the expenses are after the sales guy has had a chance to wave his magic canned demo wand over you? Most of the time this means at least a day and a half of your time wasted as you show the door to Mr. Sales Guy. Autodesk shows you the prices online and no secret password or salesman mumbo jumbo to go through.

But let us see some differences between a company that wants to charge you double up front and more than triple each year after where the rubber meets the road and one where they want to be your partner.

Of the following screen captures I have working knowledge of ZW3D, CW4SE and I-HSM. The provided posts from ZW3D and I-HSM work out of the box and only minor things like coolant on/off timing or table position at end of cuts have been things I change. Nothing of any significance has been a problem and you know what? These guys will help change the post for FREE. That’s right the free post gets work done on it for free. Understand that complex posts like 4 or 5 axis with unusual requirements will be something charged for. But simple 3 axis milling or turning no way. My provided post for HSM by the way I suspect can do far more than just 3 axis but since I don’t have these capabilities I don’t know for sure. Note that CW4SE says tutorial or sample only and they stress that in the program with admonitions not to use in production. As buggy as much of their program has been I can’t imagine what the dire results might be if you disregard their warnings against use for production.

HSM posts

ZW3D posts

CW4SE tutorial only posts

I have also used Surfcam in the past and their post provided was good. 57 posts for ZW and roughly 93 for HSM. Who cares how many for CW4SE since they recommend you not use them as they are. Thus the tutorial and sample monikers.

The sad story however goes from here and let me demonstrate some basic differences regarding posts between I-HSM and CW4SE. So now that Ally PLM and CW4SE have determined that I need to pay for a post where would I go to get help? CW4SE forum?

CW4SE forum

CW4SE has been out now for 1.5 years and this is it. Not much to speak of is it. Now over on the SW side of things it is better. Keep in mind though that these forum statistics cover a time period 12 years long.

CW posts forum

Over at http://camforum.autodesk.com/ it is a different story. On this open forum where Autodesk has nothing to hide we see……

Autodesk forum

I don’t know how far the forum goes back but I think it is clear how much more active this is. Post writers and techies from HSM frequent the forums every day and they are searching for problems they can answer and or fix immediately or in a future release. Speaking of releases I have had four HSM updates in two months and one CW4SE update in 9 months. Just something to ponder there regarding what the CAM provider just might think of you as a customer. But I digress and I guess what I want to say here is this. My experience with these two companies boils down to a pretty dramatic contrast and this post problem just exemplifies this. CW4SE/Geometric wants you to be their ATM. They do not seem to care if you succeed as a machine shop considering all the many year problems and inefficiencies never fixed. They want you to pay and shut up about all the software problems and pay them some more while you are at it. Help for SE guys is problematical as the VAR’s who have had this put off on them don’t make their CAM guys stay current. A common complaint among the few CW4SE users I know.

I-HSM guys have a post for you and will work with you to make it right. Yes that complicated hybrid machine post will cost you but for 90% plus of all HSM I-HSM users you are going to get a working post you will like for free. As far as I can see the HSM guys want you to make money and get fair value for what you spend. Even those who have stopped being paying customers attend the forums here and get answers to problems when their maintenance stopped being paid some time ago.

One of the other things I see with the Autodesk site is honesty where it is needed. Geometric will just ignore the forums and hardly ever reply to unhappy customer problems. Autodesk on the other hand will answer and will give you replies you might not like but they tell you the truth as far as I have been able to see. They do not over promise or make commitments until they know they can deliver the goods. They do work on solving your problems and they do listen and care. Don’t take my word for it go there and see for yourself. Of course as mentioned you can’t do that with Geometric but then again after what I have been through my thought is why would you abuse yourself by doing so anyway?

This is quite a progression for someone who was death on Autodesk a couple of years ago. But I have to earn a living with the tools I buy and I would be foolish to disregard what Autodesk is doing today for the offenses of the past. Offenses which by the way I think they have no intention of doing in the future as the cloud clearly is not going to be the answer for most of us and Autodesk knows this. Once this cloud paradigm was flushed it then became what works well. What works easily and quickly and has good support and people who care if you succeed? Today for CAM it is hands down HSM for this shop.

Keep your lathe post Geometric and thanks once again for proving the wisdom of leaving you for I-HSM.