Well if you clicked in here hoping to find out something new forget it. ST7 was in our hands last August and we STILL do not have a worthwhile working program. We still have no idea what if anything is being done and still not one word from Geometric who obviously could give a flip about its CW4SE users. I have never in my life encountered people like this who saddle their customers with something that does so poorly and then ignore them so thoroughly on top of it. I had hopes that I might see an updated version of CW4SE before my six month extension was up but begins to look like it will never happen. Thanks Geometric for the half over six month extension of what apparently will be NOTHING. I hear there is a blame game going on while fingers are being pointed between Siemens SE and Geometric at each other as to who is to blame. I don’t give a damn about that garbage. I am a customer and I want you to fix it NOW and worry about blame later. FIX IT. NOW!!! What is wrong with all of you that there can be such an unbelievably cavalier attitude towards the small businesses whose livelihoods you have screwed up! Why don’t you just offer a turn in your dongle and get a complete refund program and we can take the money you have screwed us over on and put it to good use somewhere where people care about our success. Somewhere that will provide us with working software. I for one would have mine in the overnight package tomorrow morning. Unbelievable!! Who is to blame and not what do we do to make it right for the customer and this is a part of the “professional” face you wish to present to the world?
Here is my prediction. SE runs on an 18 month development cycle from the beginning to the end. ST8 is for all practical purposes done and serious beta testing has started. This means these finger-pointing foot-dragging idiots have probably managed to drift along until it is so late that it will be ST9 before some serious deficiencies are rectified. Nice, way to go. Two software companies who are supposed to be integrating but don’t talk to or co-operate with each other about integration problems in a timely competent fashion. This of course assumes that Geometric can even identify problems to begin with and I am not sure they can. So put this garbage on the shelf for another year I suppose and pay too by the way and be patient. Right?? Let me clue you people in. We small guys don’t have that time to wait for a tool that was supposed to work RIGHT and NOW.
It has been nine weeks since there has been any activity on the CW4SE forum by users and of course Geometric which strives to keep users in the loop and supplied with competent working software has had a much longer hiatus. People are losing any hope for a good outcome and don’t even bother to ask anymore. I have asked repeatedly for updates and I don’t intend to do so again. I do however intend to make sure that anyone who reads this blog knows about how we have been and are being treated. I never in my life thought this could happen and I am appalled at Siemens/SE for allowing this to ever begin and then to drag on and on and on and not a word. From them or Geometric. Hellooooo up there!! Is there ANYONE with either organization that thinks we might be worthy of some sort of updates or are we just jerks who should shut up and send in the dough.
People if you have any thoughts of buying CW4SE this ought to give you an idea of what kind of regard Siemens/SE and Geometric’s CW4SE will have for your future CAM success. They don’t seem to care and if you have to limp along for YEARS before they make it right if they ever do and lose gobs of money over this. Remember one thing. Unless there is a big shakeup what they have done to us they will do to you and not bat an eye over it all. One might say this is a dynamic combination of the best CAD software you’ve never heard of and the worst CAM software you don’t want to hear of.
So the update for CW4SE 2015 is ————————————————————- and————————– and if you don’t like it to bad.
We wish to thank our customers whom we value and believe are the backbone of our business. We thank you for your patronage and now wish you would just get lost until we send you another bill.