Tag Archives: Mastercam

Helical Tools, Great Cutters With A Crummy Download Policy

Today because I suffered a lot of grief and un-needed exposure to web hacking I am going to use my soapbox. I really like Helical end mills. I like the configurations they offer and the robustness of their offerings. I gave up using Hanita when I first ran across them and have yet to find a compelling reason to switch. There is however a problem I do have with their corporate policy.

It is the one they have for their Milling Advisor. In their determination to use it to generate sales leads they demand that you can only install it by going online to do so. For every workstation or PC every time. No standalone download. Now it is not like I am not a customer which is what really ticks me off. Between Win10 forced downloads and my intermittent 75KBS ISP throughput it took over an hour just to get this thing loaded on one Workstation. I filled out their form again and again and again to finally get the initial download which then tells you to go online and get the rest of it.

 

Capture

 

 

What really makes me mad is that I took two Workstations that I never intended to allow online, online to do this. Like all companies that expose you to hackers they don’t care about your concerns, it is all about them. I understand that “my company first attitude” since this whole post is all about me and my company which oddly enough I consider more important than theirs. It is about their dumb lack of ability to track who is or is not an existing customer and treat us like we have never been here before every time. I decided today that this has become a problem and I will never be going online again with a critical box to download Milling Advisor.

I consider the Milling Advisor to be a valuable tool. Problem for Helical is that others are starting to do the same thing and integrating tool libraries to various CAM programs and there it is with your cam program and standalone download. It is just a matter of time before there will be a competitor who will duplicate their effort and their prices. To be honest I am loyal to companies that improve my bottom line. I can easily see switching from Helical in the future because all things being equal a value added program like Milling Advisor helping me to extract efficiency from my cutter purchases is an asset.

Not one I will go online to acquire with critical workstations again but one I will down load from their competitors when that day happens. Here is the thing they don’t consider. Helical wants loyalty, I do to. You want my money but treat me like I am not a customer with your download policy it is just another thing to push me away to someone who does. Do I see another place yet like that? No but after today I am looking again.

Autodesk And The Future

Last week at IMTS it was my privilege to attend the Customer Advisory Board for primarily Autodesk CAM products namely HSM all flavors and Fusion 360 the same. Delcam lives in a bit of a different world and hardly anything regarding them came up and I don’t recall an actual current Delcam user there.

I took three pages of notes on things I found relevant or interesting and still have not settled upon how to word what I saw and heard. The meeting gave me pause though and I find myself rethinking what the future holds and why for CAD and CAM. This will take three posts so bear with me and read them all. If you have not figured it out yet I am not a Twitter type individual and I believe many things can’t be covered in a few paragraphs unless you wish to do so superficially. I want to know and understand and I assume you do too.

There is a dividing set of paths regarding industrial software coming up and two directions people will take. The first which is where I reside and intend to stay is permanent seats for the sake of user control and security. About security. I heard the oft repeated tedious straw man argument that surely since we all do banking and purchasing online, that we trust our money online, the same must hold true with the intellectual property that resides in our designed products. I had to explain yet again why this is most emphatically NOT true. It goes like this.

Every month you receive a consise update on all your online financial activity and you can verify everything that has transpired. If there is fraud and you catch it within a reasonable time frame, and you are given tools to do so with monthly statements, you will be made whole. This week I had to fiddle around with my credit card company while purchasing some stainless steel funnels. Money was going to an unusual place and they wanted to know it was me before they approved the transaction. This happens more than I wish which tells me that financial transactions online are way to porous to threats and this irritation is one of the tools to combat fraud. But you can be made whole here for damages.

Your intellectual property goes away and there is no finite way of auditing what it was and when it was that I know of. Plus what is the value? The cost of R&D plus marketing plus tooling and raw goods and wages and all that stuff needed to bring a product to the end-user. What is the value of something where inspiration may only strike once in a lifetime? Add into that the potential which may not be possible to calculate until there is a history of sales to predict by. Trivial things like Hula Hoops or Pet Rocks sound really stupid until you realize that the person who did it became wealthy off of it. And that in this day and time the Chinese knockoffs can get your product to market quicker than perhaps the original designer could who had to jump through the legal and governmental imposed whatevers whereas the thief in China did not. China is not the only threat they are just by far the worst one.

So once a month or more your financial transactions are comprehensively scrutinized and if you have to go online with your intellectual property it is a crap shoot and the best you can do is best practices to stop hacking. Financial things are covered and not one company involved with online intellectual property from the server farm to the software author your ISP and the internet backbone will do the same for the life blood of your company. Read the EULA or T&C of any one of those outfits and see for yourself. I did and you won’t believe how little faith they have in the online security of the services or products they sell to you.

One of the “exciting” possible future things was the idea of Blue Tooth communication between PC’s, smart phones and CNC equipment. Yes you too can stand in front of your mill with your smart phone and edit your CAM program on the fly and update your workstation file and on and on. Made to appeal to the lazy side of people this wonder would allow instant communication and CAM plan updates blah blah blah. I do that quickly now with my workstation and USB Flash drive which is all of maybe eight feet port to port. We won’t however talk about the little blue tooth receiver planted in the weeds next to your shop that also receives all your lazy man’s time-saving of seconds or a few footsteps. The real-time savings of course accrue to the dude who got your CAD and CAM data and did not have to do anything other than record it. He will surely be excited. But yes I guess the cool factor was there for those who like this sort of stuff.

All that being said though I think that in many ways Fusion 360 and the people who use it are going to be a big influence on the future. Far more profoundly than I thought possible before I met actual users and why they were there and what they were doing with it. I still sit and think of this each day and wonder just how much of what I have taken for granted will reside on one fork of the path and just how much over time will migrate to a way of operation that is wide open to security problems as I see it. Which leads to the question of just how many small guys need that security? That need that security at the permanent seat or full-blown design and machining software price? That would not be able to start a business with really scarce capital unless software was cheap.

The numbers of people who are actually using Fusion360 after downloading and not an aggregate of downloads and not used + downloaded and then used like many report as the valid number is huge. No I am not allowed to state the number we were told but if that number is true it is staggering. I see no reason to doubt it either by the way.  I was impressed with the Autodesk staff present compared to the ones I have met elsewhere with other companies for the no BS blow smoke up your rear attitude they had.

Autodesk is I think the world leader in aiding startups to begin and prosper with relevant software. They generate huge armies of students that know the products and do not have to be trained nearly as much since they have the basics from school. Solid Works (not Dassault’s nightmare Catia however) does this second best but waaaay behind. Siemens UGS has no clue how far behind they are and I think of Solid Edge and how you can’t find anyone to hire 99% of the time already trained. Well maybe only 95% but who cares. Solid Edge is incredible design software compared to Inventor but you would never know it since you can hardly find users of it plus the only integrated CAM product for Solid Edge namely CAMWorks is not user friendly or reasonably priced. UGS and now Siemens are to blame for this. Autodesk lets you use full-blown seats of sadly now subscription only software for FREE if your company makes less than $100,000.00 per year.

The idea that I first had about the Autodesk Juggernaut steamrolling the competition a couple of years ago was most thoroughly reinforced last week.

At IMTS a few things I found of interest. CAMWorks was set up in a smallish sized booth with not much traffic I could see. Gee I wonder why? Mastercam had a TON of sales demo dudes and as far as I could see way to many of them twiddling thumbs. They were quite proud of finally adopting the ribbon bar and organizing their GUI better many years after most of their competition did. The new Mastercam has been well received though by local users I know so this is a good thing for them and their long suffering users. Esprit had a high volume demo stage but I don’t think there were high volume sales being generated. Vero was there and did not look to be a hopping joint. Autodesk had a number of sales guys, maybe to many I don’t know you tell me but they also had lots of constant traffic especially for HSM and Fusion 360. Delcam not so much and since the price of Delcam products can jump up to $80,000.00 at times I can see why not. CAM competitors to HSM and Fusion need to be very afraid for their future.

Haas from what I was told was busy from the beginning to the end. You had to force your way through their booth. I went there Friday afternoon on the last day of the event and was stunned at the traffic. There was no other machine tool builder there I could see with even a reasonable sized crowd to compare with what Haas had. Of course I am a Haas guy and a buy American first guy if possible and love American manufacturing success stories that profile how ingenuity can thrive even in the communist state of California. Hey Haas, get a move on and go to North Carolina where you will be appreciated for the jobs you create instead of being an “enemy of the environment” and “capitalistic swine oppressor of the working class”.  Or Tennessee perhaps near by my shop would also be nice 😉 We like jobs here and no state income tax and we Tennessee Deplorables keep the socialists confined to college campuses and liberal newspapers few will read.

Coming up in the next week or so two related topics. The future with Fusion 360 and why it matters and the culture I found associated with the Autodesk employees I met primarily on the CAM side of course.

 

Update 9-23-16

Speaking of security. So today Yahoo is caught and forced to admit that up to 500,000,000 users may have been compromised. No that number is not a typo. This started in 2014 and is just now public knowledge. Unlike financial monthly statements which provide auditing capabilities the intellectual property of all users at Yahoo was jeopardized  for up to two years and none the wiser except for the crooks and perhaps Yahoo since I assume they must have had some knowledge of bad things going on. If they did not that is even worse and this is a prime example of online peril if you are forced to go there.  Can you picture AWS in this situation with your data? They can and that is why their T&C absolves them of any liability where YOUR stuff is concerned. How I love the cloud, let me count the ways.

Inventor Pro HSM 2016 Users Can Now Check Out Most New 2017 Goodies

OK everyone, at http://cam.autodesk.com/inventor-hsm-experimental/ you can download the latest developmental version. This one will work with Inventor Pro 2017 and 2016 and since 2017 serials have not been released this is the only way to get a glimpse under the hood before the official release. My guess would be within days for that since this has been posted.

4-28 16 Inventor Pro HSM dev build

If the first two items do not inspire you to get this you certainly have not been waiting like I have with anticipation. THANKS guys for letting us get our hands on something without waiting to the very last moment. I don’t know what all is in there but I can tell you that the basic program download size has grown about 100MB so tons of new code has been added.

Simple Things Can Ruin Your Day

It is funny how we adopt “common” wisdom so often without research. We trust those around us who are doing similar things to give us good advice and most of the time they do. Recently I ran into what could have been a very expensive problem because I trusted similar things advice. A Haas tech rep told me that if I don’t run the mill on parts that once a week I should at least run a program that will keep ball screws lubricated. I ran this program the other day and walked off. The next day I go and look and laying on the Y axis way cover was my Cat40 holder and now broken end mill. Here is the culprit responsible.

no name retention knob

no name retention knob

Shops around here have told me that they save money on retention knobs and typically look for cheap prices or used but in seemingly good condition knobs from places like EBay. They also never torque these things in but just crank on them until tight. Now I know every person by that metric has a different torque value. Since my arms are pretty big I crank them down.

The end result of something like this can ruin your spindle at worst with damage to the inside of it from a loose Cat40 holder clanging around. This is a very expensive repair and will eat up both your time and money. I talked to Technology Sales in Chattanooga TN which has supplied me for years and we got off onto a whole world of things I had no idea of. None of the people around here who have machine shops do either as far as I know.

JM and no name retention knobs

JM and no name retention knobs

Now I happened to have some used JM knobs in use and I will talk about what I observed with them shortly. For now though look at the difference in the construction of the no name and the JM knobs. Now go here and read https://rktorquetest.wordpress.com/pdf-downloads/ . These articles are six and seven years old but the information is current and in searching I could not find anything that supersedes what they talk about with a newer better design. The tooling guy at Technology says there is nothing better and the customers he has that try them migrate solely to the JM knobs rather quickly. These ran me $28.00 each and it is just one of those funny things we machine shop owners do at times. We balk at high prices in some areas because we just don’t know there is an underlying reason to spend the dough anyway.

Judging by the studies done and the specified torque value for the Haas style knobs of 22.5 to 25 foot pounds I was probably only three to four times what I should have been. I have no doubt the no name knob was also not good from the very start but I exacerbated the whole situation with the gorilla torque method. JM also sells a knob socket which you can use to correctly install knobs. In all the shops I have been in I have never seen or been told about this.

JM retention knob torque socket

JM retention knob torque socket

I switched to Schunk hydraulic holders for my HSM Adaptive cutting because you get perfect concentricity on your end mill center line which gives better life and cut quality. I did not realize however that typical retention knobs would introduce measurable distortion of the tapered shank on the Cat40 holders as one of the articles in the web link demonstrates. I could prove to my own satisfaction they were telling the truth by looking at my holders which had been in service for some time.

The ones with the used JM knobs even though no doubt over torqued showed an even contact pattern on the tapered shank. The ones with the no name wonders showed a ring of contact at the top and bottom but very little in between. I can see with my own eyes what they were talking about. I and can also easily believe because of this that there were induced inaccuracies from distortion of the tapered shanks as the study said.

I think it would be time well spent for any milling machine owner to investigate what practice your shop uses and make changes before it comes back to bite you like it almost did to me. Save your spindle and improve your surface finishes and accuracies in one easy step.

The Autodesk Juggernaut Picking Up Speed

It was a couple of years ago when I gave up on Solid Edge ever getting the market share it deserved. One of the chief reasons was what I perceived to be a new ploy by Autodesk to assemble pieces of the complete manufacturing puzzle together to smother competition. This first really began with the acquisition of HSMWorks and continued with the purchase of Delcam lock stock and barrel. Today I was perusing the CNC Cookbook site and specifically this area. http://www.cnccookbook.com/CCCNCSurveys.html

Reading the CAD and CAM surveys was a bit of an eye opener. Now there is a section in here where they talk about how they generate the data used if you are interested. I was not as I figured with a couple of million visitors a year the surveys probably had a pretty good representation of what is reality in shops earning a living with software.

As a CAD side note here go through the years and see how poorly Solid Edge fares here. This has been my personal experience also for years as I have heard “you use Solid Edge? you are the first person I have met to do so” so many times it makes me ill. This is true by the way 60 some miles north of the SE headquarters in Huntsville. It fully explains why there are fewer than 500 users at the annual convention which ought to draw many more with its bargain rate pricing. The users just are not out there to begin with and CNC’s surveys are the first independent effort at generating market share data I have found that appears valid based on my own experience. It is what happens to a fine product whose future is determined by people who would just rather it went away.

Of even greater interest to me were the CAM surveys done here in 2010,2012,2014 and 2015. Go there and read in full these various years for CAD and CAM but in a nut shell here is what they had to say about CAM market share.

2010 2015
HSMWorks all Inventor and SW 1% 17%
Camworks I assume SW and SE 2% 5%
NX 6% 5%
Powermill 2% 5%
Featurecam 5% 3%
Mastercam 29% 27%

Basically Autodesk has gone from nothing to 25% of the higher end CAM per CNC Cookbook criteria.

In the “low-cost” category per CNC cookbook data we have Fusion 360 going from 0% in 2012 to 55% share in 2015.

I have been fascinated with the well planned multi-year conquest of Mid Range Manufacturing started by Carl Bass a few years ago and this survey was the first time I could see quantifiable results coming in. It does not look good for the competition. It is not my intent to hammer on the subscription thing here but with these stellar numbers I wonder why common sense has not overtaken the agenda at Autodesk. It is time to rethink this and stay with the seats and subs and let users choose. You guys are whipping the market as it is far better than I had imagined so don’t get greedy and keep winning customers just the way you have been by earning it with superior products and prices. Clearly it has been successful to date and market share is accelerating.

The other amazing thing here is the stark contrast to Dassault. SW has been famous for vaporware and grand visions from the bizarre mind of some French guy who could care less about reality. For years they have trotted out one cloud based thing after another just to watch them crash and burn. Autodesk on the other hand has Fusion 360 and the only thing that has crashed here is Dassault’s abortive plans to be first and foremost with the cloud for manufacturing.

I just sit here and think about SE as I write all this. Here longer than Inventor with 8% current market and here as long as SW with 22.7% bringing up the rear with 1%. It really makes a difference when the guy in charge has a plan. There was a brief period of hope under Newbury Cooper but they were run off for the cardinal sins of competency and caring about the future. Things not valued at Siemens who is struggling financially and can’t figure out why. SW’s share by the way has declined from 25% in 2013 and that is the result of mismanagement also. SW has had to work really hard to run off their long-suffering and amazingly loyal customers but they have begun succeeding.

Here is my vote for Autodesk to not change things as they were at the end of 2015 and continue on the way they were with a proven method for conquest.