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Twenty Three Years of Institutionalised Culture of Failure

This will be my last post on this topic for a while. I don’t think it can be flogged to death because the very serious nature of this problem needs to be hammered upon until these people either get it right or get run off but I am going to give it a break for a bit after this post. Sorry if the idea of PR and marketing as twenty-four year old failures offends some but when the very nature of the survival and prosperity of the Solid Edge division of Siemens is still threatened by the incompetence of these people it needs to be said.

So what got me fired up today? I was looking for articles on CW4SE (CAMWorks for Solid Edge) and ran across Evan Yares fine article on ST5 from last year.
http://www.3dcadworld.com/why-solid-edge-matters-part-1-a-little-history/

I remembered it well and took a minute to re-read it. What leapt out at me this time was the following and I quote,

“The SolidWorks versus Solid Edge competition was shaping up to be a major brawl. Both were clean-sheet products that promised to challenge the hegemony of PTC’s seemingly unassailable Pro/Engineer CAD program.

Unfortunately, Intergraph made a number of missteps with Solid Edge:

“They built Jupiter to be a universal CAD platform. This added a lot of program overhead that made Solid Edge fatter and slower than it would have been were it to be fine-tuned for MCAD.
In the middle of development, they went back and re-worked the core program code to use the (newly available) Microsoft Foundation Class (MFC) object model, instead of their internally developed object model. This caused a year’s delay. As a result, Solid Edge didn’t ship until about 6 months after SolidWorks.
They used the ACIS geometric modeling kernel, which, at the time, was not a match for Parasolid.
They didn’t have their sales channel strategy together.”

They didn’t have their sales channel strategy together! And I remember from SE V20 comments to the same effect from Roopinder which became known as the basis for the famous phrase “The best software you’ve never heard of”. This is a problem that evidently goes back to 1990, the very beginning of SE and according to Evan was one of the large contributors to SW taking off before SE. Evan is a smart guy and I trust his judgement and as far as I am concerned looking at where we are today with SE/Siemens what has changed?

Lets be honest here for a moment. Would many prospective customers buy software they don’t hear all that much about compared to the media blitzkrieg of SW? What have been the ramifications of this? I think it is easy to state beyond a doubt that failure to market well has starved SE of cash for development. Development which would have kept it equal to the best that SW had after adoption of parasolids and placed it on an equal technical footing. And they would have been much closer in market share from that point on. If marketing had done it’s job the launch of the whole ST program could have been with a much better product rather than one that had to stumble for two years as more generous funding brings better things to life more quickly. If marketing had done their jobs a well-funded launch of ST as a robust product in ST1 with a large advertising budget that could have been in place because of prior sales profits would have put SE perhaps even with SW in sales by now and ready to pull ahead. Is it unreasonable to say that this has cost SE well over a billion dollars over the years?

THIS is the true cost of this marketing and PR Culture Of Failure. Year after year and sad to say now decade after decade.

Saratech Offer Summertime Deals for CAMWorks for Solid Edge

Just a heads up for those of you who are shopping but not on a VAR mailer list yet. Saratech is offering a current promotion that is by far the best deal out there right now for CW4SE (CAMWorks for Solid Edge).

“From 25 – 50% Discount on CAMWorks for Solid Edge
We recently introduced CAMWorks for Solid Edge; an embedded CAM program that is fully integrated with Solid Edge.
It is the only feature-based CAM product on the market that leverages synchronous technology! So now the reduced programming time that users have become accustomed to with CAMWorks … has become even more powerful embedded within the “synchronous technology”.

For a limited time, we’re able to offer some of the CAMWorks for Solid Edge products at a special introductory price ….
Up to 25 % Discount on CAMWorks Milling Seats
Up to 33% Discount on Milling and VoluMill Bundles
Up to 50% Discount on VoluMill Add Ons”

Here is a link
http://www.saratechinc.com/index.php?option=com_content&view=article&id=904:camworks-for-solid-edge&catid=1:latest-news&Itemid=108

Now I will say that at this time Saratech appears to be the only VAR out there that is willing to offer significant discounts for CW4SE and they appear to be the only ones who really understand how to introduce a new program and WANT you as a customer enough to pursue you in a significant way. It is not easy or cheap to walk away from an existing CAM program as you have a lot of money and time tied up in these and this kind of promotion is exactly what is required to help ease the pain. I don’t know how all of you feel but it was a serious discount that brought me to Solid Edge years ago and it is what will bring many to Saratech and CW4SE I believe. It is not like other VAR’s can’t do this but as of today they have chosen not to do this.

In addition they have hired for CAM support a very knowledgeable CAMWorks veteran from the SW side of things. Now let me tell you that the underlying procedures between the SE and SW versions are pretty much the same and so he can answer CAM questions as only an experienced user can. I have spoken with him and I am impressed with him and his attitude towards customer support.

I certainly think Saratech should be on your short list of potential VAR’s for CW4SE and if you are shopping or interested give them a call. They also have some webinars from this support guy for CW4SE coming up so check out their website for details. Folks, the best deals on new software should be when they are being introduced and these guys are the only ones who seem to be serious about it at this point in time.

Just as a reflection on dealing with VAR’s in general. I hate this process because some of them really tell you things like I can’t offer discounts because I have to make a living to. Somehow they forget that you are also a company and that you have to make a living too and part of how you do this is prudent cost containment however you can. They often forget that when the shoe is on the other foot and it always gets my attention when a potential vendor is willing to remember that your bottom line is just as important as his.

We will TELL them what to Like

Well this time off did not last long did it. I received an email from Autodesk that fired me up and so here we go.

This is another true O’Charley’s restaurants story that has a direct bearing in what is happening with Marketing, PR and the community website. This is sadly another true story I watched in person as a company self destructed from really dumb things. This particular event materialy contributed to the downfall of the whole chain.

Some years ago the vice president of the commissary operations for O’Charleys discovered that his division could make more money by reducing the quality of the ingredients but not the price in the products they made for the restaurants. So he sallies forth one day with his revised Honey Mustard dressing and arrives in the lunchroom to ask employee opinions on his latest creation. What he did was take almost all the Honey out leaving it to be just around 5% of content with the rest now being corn syrup. Up to this point in time Honey was the sweetener. As most employees are known to do when their boss asks them for an opinion they give him what they think he wants to hear. Especially if the boss has a propensity to be irate with those who would doubt his divine guidance in all things. Sonny was one of these and so everyone told him how wonderful his sorely degraded product was. Up until he ran into Gerald.

Gerald is a friend of mine and I was up there later that day only to see him with a strange look upon his face. “So, what’s up Gerald”? He then tells me the following story. As noted above every other employee who was asked about Sonny’s brainstorm all told him how good it was. Gerald however no matter what the risks of truth were with this megalomaniacal boss would give him an honest answer. So he tells Sonny that it stinks compared to what it was. Sonny’s response was what floored Gerald. Sonny stated to Gerald that basically customers were ignorant and that they would be educated as to what they would like. Gerald could not believe the disconnect from reality with this and thus the look of bemusement on his face that day. This began the deterioration of all the products produced by the commissary until it got so bad that the commissary was sold off when the chain ran into severe financial problems. It all happened because one individual decided on his own that he knew better than anyone and did not need to ask anyone, most particularly ignorant customers, about the validity and consequences of his actions and decisions. So when the food went downhill the customer counts went downhill and so did profits at the stores. But Sonny could stand in front of a mirror and argue with the best of them about why his decisions were good ones.

This brings me to the Siemens publicity in general and SE Community websites in particular as this story resonates in my mind’s eye. I don’t know who is asked to provide input and feedback for these things. Maybe it has happened but did you have to be there for that 24 hour window of opportunity to give feedback? I don’t remember being asked about any of this stuff so I have a vision of the same people who only talk to each other talking to each other about web site layout and content and agreeing with each other how good it all is. They are really smart people you know and much better at this than viewers would ever be. In the mean time I bet the viewers are staying away.

You know here is the bad thing about metrics and how do you determine if you are succeeding or not. Remember the https://solidedging.wordpress.com/2013/07/10/the-parable-of-ocharleys-restaurants-and-solid-edge/ post recently here? The numbers looked OK to this guy but he failed to see the truth of it all until remedial action was taken. So here we have a website that may actually have an increase in numbers of views but can these PR wonks bask in the glory of this? Or is the truth of it all that they have no way of comparing what they are doing to what a well done website designed around customer inputs and asked for content would do. I choose to believe that somewhere Sonny or Sonny’s equivalents in Siemens/SE exist that have no desire to do the legwork necessary to find out the truth of it all and use the ask the guy in the mirror method of management and decision-making.

What started me thinking about all this was an invitation recently from Autodesk to go to one of their websites. http://www.autodesk.com/products/autodesk-inventor-family/overview is a link to it. I go there and shortly after arriving this pops up.
Autodesk

Can you imagine actually asking what a reader wants to see and thinks about the site? Well if I was interested in getting more customers and viewers I sure can. But then I like things to grow and thrive and I care what potential users think about SE and Siemens. Apparently customer desires, inputs and requests are things that frequent only the technical side of Siemens SE.

Oh, and by the way, did you notice how Autodesk did not take up the top right half of the initial page with corporate Bios and gobs and gobs of just blank nothing? Which one of you marketing PR paragons figured this was something that should be there anyway is what I want to know. Every time I see this my eyes roll back in my head. Remember the admonishment for parents some years ago that said “It’s 9:00, do you know where your children are?”. Well I think a byline to my posts from now on just might be “It’s 8:00 AM, do you know where your PR and marketing staff is?”

There is even a book that I think Sonny would have endorsed before he went bankrupt that sounds like it might be tailor made for these guys 🙂

marketing

A Break For Now

It has been a great time to be an Edge user with the upcoming stuff in ST6 and the integration with Camworks. At least in the technical aspects of Solid Edge there is great progress. I am pretty discouraged however with the marketing and PR side and their reprehensible general lack of planning and forethought as to how the ST6 launch is being handled. It is the sixth version in a row that has been a profound failure and I just don’t understand how this can be. I’ve spent enough time however raking them over their much deserved hot coals and have now come to a decision on prudent use of my time as you can’t help those who willfully refuse to help themselves.

ST6 is not in my hands yet and probably will not be for weeks so I have nothing to talk about there and add to that some time to learn my way around since I am earning a living while doing so. (My current projects can do just fine with ST5 so I don’t need to learn ST6 right away anyway.) As a result time is at a premium and learning new stuff is secondary. In addition my beta of CAMWorks expires July 31 and quite frankly I don’t have the money to get it for a few months as other things are more important to me right now. I have cut loose some customers earlier this year I probably should not have been in such a hurry to get rid of but they stood in between me and what I really want to do which is to manufacture and stop so much of the field work that requires my presence and takes me away from manufacturing in my shop. This transition period means money is tight while I spend time designing and reverse engineering and figuring out how to build things and what to build. It also is the future for me up until I retire so it is far more important to me than coughing up the dough for CW4SE. As a result it could be months before I will have this money in hand. For now even though I hate my current CAM software it is paid for and I can use it.

I have some comments here for Geometric and SE. I hear numbers about discount incentives for people they would like to have as customers. The numbers are not anywhere close to what it is going to take for most people to trash their investments in other programs and their accumulated legacy data. With a new program launch you really want people to switch you need to START at 50% off. CAM (and CAD to) users can put up with bad things they are familiar with for a long time if there is not a serious cash incentive to switch. You can talk logic and how much more efficient you are and integration and all that stuff, which incidentally is true in this case, until you are blue in the face and it will fail to make many users buy into what you are selling. You want a good launch you better inspire buyers with savings. I was talking to a VAR recently and I asked him what kind of discount I could get from him on CW4SE. He was kind of offended that I would want to get the best deal I could and stated that he had to earn a living and basically couldn’t give the stuff away. Well I have a business and have to earn a living too and I have to contain and control my costs however I can and I ALLREADY have lots of time and money tied up in a program that can cut my parts. I did not say that to him because somehow I knew that when the shoe was on the other foot it was irrelevant. So you guys just hang in there for as close to full price as you can and then stand around a year from now and wonder why the launch of CW4SE did not bring about the hoped for results. It’s OK when it costs me gobs of money but not when it costs them. Funny thing is that I thought the majority of all income from software was from maintenance over time and not initial sales. But then being visionary has not been a problem for marketing for some years now. I was sold SE back just before ST1 was launched for $3,000.00. This was for one years maintenance and $1,500.00 for a seat of SE Classic. I have been here since and have no plans of going anywhere for the rest of my working life. Was it worth it for SE and the VAR to get me in the gate with an incentive I could not refuse?

As a result of these things I will not be posting on CW4SE for an undefinable period of time. I will get ST6 in hand fairly soon though and that I will be posting on as interest spurs me and as time and convenience permit. It has been my habit to post at least once a week but until you have produced a blog post and especially one with a video you have no idea how much time one post can take before you are satisfied. So considering these things I have decided to take a break. I am not gone but I have a better use for my time than frequent posting on whatever topic I find of interest.

I have to admit there is another thing that really bothers me in addition to the above. I read today some garbage from Dassault about cloud this and that and I remember that when Matt’s blog for SW was shut down so was the pre-eminent site for talking about the deserved bad stuff happening with Solid Edges biggest competitor. Then his SE blog On The Edge is shut down and all the people who were following him and interested in his journey with SE have nothing to inspire continued reading. I don’t have to be privy to the reader counts to know that the Petri Dish crap the official Siemens nuts have come up with is killing things. I used to check for Matt’s stuff all the time and I know others did to. And if they are like me they see nothing in official SE land that inspires the same loyalty and based upon that I am certain of my reader counts comment being true. If Siemens does not care enough get rid of these impediments to their future it kind of kills my desire to help SE move forward. As I see it these marketing and PR people are and have been for some time collective and colossal failures at getting the SE message out and I am going to say right here and now they are the single largest threat to the technically deserved success of SE. I believe they have the capability to kill the future potential of SE and indeed will do so if they can get away with it. As far as I can tell there is only one really active purely voluntary blogger for SE and it is me. That by itself is a damning thing and another indictment of the PR/marketing people that they don’t care one little bit about stirring the pot and inspiring people to want to use their product and write about it.

SO, I am going to take a break from it all and get my house in order and my new projects up and running and just pretend for a while that I don’t care that bad planning and execution from marketing and PR are destroying the future that could and should be of the software I love to use and have supported. Right now I have neither the desire or time to spend here like I have been and I hope everyone who looks forward to reading what I have to say understands.

Thanks and Regards, Dave Ault

ST6 IS HERE

Pleased to announce that ST6 is here. I recieved my license file today and that means usually that the download file will be on line shortly thereafter. Checked this morning and it was not there but I expect by Monday it will be.

You may be out of luck for some time if you have to have DVD’s to install by as this can take a while. Not sure why so long but it can take up to a month after the downloads are available. Really looking forward to this one as some things that will help my type of work are in there.

Give me a couple of weeks and I will have some ST6 posts headed your way 🙂

Wasting Away in PRitaville

My mind works in funny ways sometimes and one thing can lead to another. I was and still am completely disgusted with how the powers that be took Matt’s “On The Edge” blog and basically killed it. It should have been left exactly as is with cross links to the official site. It was probably one of the leading sources of reads to the Petri Dish culture site and they have no viable replacement for this. Sorry guys, it is not the same when the pseudopods  of corporate sterility pull it in.

Then I have this guy from Faro show up who does not know anything about SE. Now I kid you not this is how it went with him. I asked him about direct editing and he was not sure what that was. He is an SW CAD user only. We continue to speak and when he mentions Space Claim that’s when I can finally make a bit of headway with him by saying SE has direct editing  like Space Claim does  but actually better. He knew about Space Claim. Now you PR types don’t have to put up with the things I do. You hide in your little offices and talk to each other. I have to stand here and suffer under things like this Faro guy looking at me like I am a little strange. Just like the Mastercam and Surfcam VAR’s I speak to I am reduced to saying “Oh yes, SE has direct editing just like Space Claim does”. Last time I checked Space Claim was a little bitty company compared to SE and just how is it that they are known with these dealers and people and SE is not? Hint for those of you in Rio Lindo, no worthwhile cohesive aggressive marketing or PR plans or execution might be the reason hmmmm?

Let me put this in perspective for you. We also talked about workstations. I mentioned that even though Dell was all I ever see for workstations I remember reading stuff about what a big percentage of the market HP had in this area. He and I both agreed that all we ever see is Dell and could not figure out how these claims could be substantiated based upon our personal observations. So here I am trying to convince this guy that there are many hundreds of SE users in TN  and that SE has the best direct editing and is better than SW or Space Claim. I can see in his face and comments he is thinking another HP.  And based upon his personal experience why shouldn’t he?  This is also what I get from the Surfcam and Mastercam officials I speak to because some companies make a point of promoting their well planned and executed  messages to markets they actually have plans to and then do  target. So now Space Claim is being pushed by Faro, Mastercam and Surfcam dealers in my area but not “SE who?”.

I believe there is an entrenched almost government like bureaucracy with SE that is the legacy of years gone by that has as of yet not been fixed. I figure these people band together to protect the way it has been over they way it should be.  Void of creativity they plod on  spending time with safe things they have done year after year and not one of them ever stops to think of the idea that doing things the same way does not bring about growth. It is a damning indictment of these individuals who are stifling the growth of SE to protect their paychecks. That they have so little vision for the future that they would be willing to sacrifice the future of the company to remain on familiar and comfortable ground. Technically brilliant the guys in Huntsville who code SE  must wonder what is in the water over in PR and Marketing. I hope they never step over there to drink any of this.

I believe that if this problem is not fixed the fate of SE to be also ran will be sealed because these people will prevent SE from ever knocking SW off their throne if things are not changed. Again I say that expecting different results from  the same tired failed methods and people is not the paradigm a hungry for success company would employ. If I was in charge when these sorry Petri Dish guys come in offering the same old tired excuses for why they can’t do things right or won’t do things right and not providing good results it would result in severe discomfort. These people forget that their sole reason to be employed is to deliver results and they are supposed to FIX the problems stopping dynamic growth not offer reasons why this can’t be done. I don’t care what the problems are. You guys have had how many years now to figure this out and plan for growth and you can’t do this?  I don’t get it. Rather than being excited about being with a company that is experiencing  tremendous growth these clowns want to stay where they have been turf protecting themselves and their paychecks and relegate SE in the mean time to also ran status.

So as I stewed over this for the next few days thinking about how I personally had over three lost income and unpaid weeks of my time in hurry up last-minute beta training, testing and parts cutting for SEU13 and time spent blogging to promote it all plus money out-of-pocket to attend because I care and want things to work out right inspiration strikes. Don’t know how wasting time morphed into wasting away in Margaritaville but then inspiration needs no logical explanation does it.  So for the marketing and PR sides of Siemens/SE a theme song.

Hats off  to the PR and marketing guys at Solid Works who prove it can be done and dedicated to those with SE who prove how it can’t be done.
Wasting Away in PRitaville

Been here for five years
Watching the things here
It is the best soft ware never seen
Rarely been heard of
Nary a sight of
Some things don’t change sad as that seems

Refrain
Wasting away again in PRitaville
Searching hard for something to find
Some people claim that it’s still the same
But I know, it’s not PR’s fault

I don’t know the reason
I searched for all season
Not much to show but this internet bill
But it’s a real beauty
A big monthly cutie
Why I still search it I haven’t a clue

Refrain

I blew out my Laptop
Cleaned out my desktop
plugged the cable back in at home
but no website contenders
the drought never ends here
It’s just blind hope that keeps me around

Final refrain
Wasting away again in PRitaville
Searching hard for something to find
Some people claim that it’s still the same
But I know it’s not PR’s fault
Yes some people claim that it’s still the same
And I know it’s not PR’s fault

 

UPDATE

OK folks I go to the    http://community.plm.automation.siemens.com/t5/Solid-Edge-Community-Blog/SEU13-Presentations-Available-for-Download/ba-p/2351    web site today and we have a perfect case in point. I want you to go there. The first half of this long scroll down page is one third content and the rest is just stuff. Who really cares about company officials taking up one half of one third of the whole page and being placed at the top right section of this page? Top right is one of the two most important placement areas when you wish to convey a message and these marketing PR whizbangs fill it with company rosters. 😦 😦 😦 Right where we should have relevant community and user information or links or articles or SOMETHING of value we have instead space just filled to be filled. Scroll down and tell me how much more of this is the same. Can you believe this is what PR and Marketing think is an attractive selling and information tool for SE? It is a perfect example of crank a mindless cookie cutter fill in the blanks page out like we always have and get a paycheck stuff. They do these things and think they are of worth in PRitaville.

The Parable of “O’Charleys” Restaurants and Solid Edge

O’Charleys is a restaurant chain based out of Nashville TN that I used to do a lot of work for. In years gone by they had franchise holders and one of them owned a store on University Drive in Huntsville not far from SE’s headquarters. And it is this store where this story began.

My wife had been a server at O’C’s for a while and I had worked on probably over a hundred of their stores by then. We were very familiar with the standards that were supposed  to be in place for service and hygiene. At that time they had the best Prime Rib you could buy and so we decided to go to this store for a meal.

Well we get in there and sit and wait. For quite a long time actually before the waitress could be bothered to approach us. In the mean time I go to the restroom and come back out with a bit of disgust as I tell my wife what a foul smelly cheap bar place it was. Still no yeast rolls and these were supposed to be quickly presented according to corporate policy. None was ready it seems and so the waitress could not bring them out until after we had our salads. Big no-no and the server attitude was lackadaisical at best as she was more interested in talking to friends than customers.

I came back to the Commissary operations for O’Charleys which was in Nashville and my biggest customer at that time and told some of the people there how awful the meal was. Their comments to me were “did you tell Wayne (franchise holder who also had an office there) about this? I was a little hesitant to do so but they prevailed upon me and I did so. Talked to Wayne about it and described from beginning to end what I saw and experienced there. Wayne did not have much of a response and I left his office.

A few weeks later I ran across him and asked him about the store and this is what he said. He went down there and walked in unannounced for a surprise little visit and it was every bit as bad as I said it was. He spent some days there getting things fixed up again and firing the managers that had allowed this to happen. I asked him how this situation had occured when the store was just a two-hour drive away from the offices in Nashville and easily checked on.

Wayne went on to tell me that the numbers from the store were decent and based solely upon this there was no reason for him to go there. He had six other stores  so I guess he would concentrate on the worst one only. I don’t remember asking him about this so I can only conjecture.

Some time  later I asked Wayne about that stores numbers  and he said that after his surprise visit and  ensuing cleanup and management purge there was a pronounced uptick in sales.

The moral to this story is that numbers only do not tell the complete story. Here we have Solid Edge whose numbers are decent and sales are going up in spite of how the help is presenting the “food”. They should be and could be much better is my belief.

It is not just the basic quality of the food you sell but it’s appearance and presentation too. You can have great food and spend lots of time sending out select aged prime rib from the commissary but if the people “selling” it in the store don’t do their job it will never matter how good the commissary’s beef is.

Does A Solid Edge Publicity Department Really Exist?

I have been thinking about this at great length and I conclude that in spite of what I was told about publicity and my commitment not to talk about it for a while I have to now comment. The reason for the original decision is I think still valid but there is another problem that is systemic with UGS/SE and now Siemens and it is a different one.  It is a publicity department that does not have a clue about the passing of time and what to do. 3D has asked me questions for instance about the rent SE by the month announced at SEU2013. And here we are a week after and just nothing.

Lets look at this particular problem. I believe this was one of the major vehicles being offered to entice potential full-time new customers. So here we are heading into SEU2013 and we know it exists. Karsten talks about it and speaks of it in the keynote address. So you publicity wonks, I now have a few questions for you. Why was there not a cohesive plan to promote this with details worked out and on the shelf ready to go on day one in Cincy? Why do I have to sit here two weeks later and tell people I don’t know because you either don’t know or can’t make a decision to tell the public about it? I thought the days of Bruce Boes advertising paralysis were over but by golly I find myself wanting to look behind closed doors to see if he is still here. Do you people understand that you only have one major event/product release a year and you have to utilize it to benefit from it? The buzz never burst upon the scene in my opinion because it is the same old same old long time employee total lack of vision and do it the way we have always done it because my head might hurt if I do something radical. And apparently profuse timely publicity and the free flow of information is a radical concept to these publicity people.

Here is another one. There is to be some sort of ST only version of SE that  I believe was created for two reasons at around $2,000.00 I think if I remember this right. My belief is that it was meant to be a competitor to things like SpaceClaim as a direct editing reduced function program for CAM users to use and also as a cheap way of getting the power of ST into more hands. I don’t hear anything about this and I thought this was a big deal. Evidently the PR department thought it was not as they can’t be bothered to talk much about it or provide many details about it that I have seen.

Where are the ready to go videos showing the power of ST in assemblies this year? Why were these not done well in advance of SEU2013 and posted on YouTube on 6-25-13? Now that I think about it why were there not videos on every important aspect of ST6 posted on YouTube no later than the first day of SEU2013? You knew what you had to work with six months ahead of time and I just have this vision of people standing in a room with a dart board in front of them. It has various PR categories around the bullseye and after the darts are thrown the arguments ensue and the whole process starts over again and again. I can just see it. A dart misses the board and now we have to debate if this means there was a category that should have been on there but wasn’t and nothing is ever decided or done.

I was forbidden to talk about some of the things I knew about CAMWorks because, well because someone somewhere decided that the perfect and anointed time to do so had not arrived. A totally farcical situation considering the fact that this whole integration and the company it was to be done with had been publicly announced A YEAR AGO! Do you people understand that if you talk about it and have a vendor there showing it in SEU2012 it is not secret to be hidden knowledge? Alright let me see if I can put it in terms you all might understand. When PT Barnum comes to town they make a big deal out of it and they have (shocking I know, the very thought scares me) a PARADE to entice the public to be their customers. So as I remember, you PR guys can help out here if you wish, the only mention for the next ten months about this came from a blogger that does not reach all that many people. But for months I did more to promote CAMWorks for SE than Siemens did and I just don’t get this disconnect. Is there something wrong here or am I just an idiot for thinking that if you want people to buy your product your better promote the bejeebers out of it?

Which leads me to my next topic. Where the heck is all the info, the Powerpoints and videos from SEU2013? Do you ever intend to release these? You do know the time to have done so was 6-25-13 don’t you? It should have been canned and upped on the site of choice and ready to go with links active the night before SEU started. You do want to create buzz don’t you? You do want to compel people to consider SE don’t you? Then here is a suggestion from Remedial Marketing 101. I say remedial for a reason because evidently some individuals have to be taught first that marketing has value before they are taught how to do it. Tell you what. I don’t have to sit in a room and argue with people or worry about perfect timing or whatever you guys do that stops worthwhile plans and efforts dead in its tracks. I was given a flash drive as were HUNDREDS of other attendees and it has the SEU2013 Powerpoints on it. (You know, the ones you have not released yet. But they are public and this is what bothers me so much. WHY oh WHY is this stuff not out there yet that I can find) I am going to help you guys get off the dime and give you a week to stop prevaricating. Then I will figure out how to post the whole thing to my blog.  Who do I send the bill to by the way for doing your job for you?

Heaven help me and I know JB will have a field day with this but the day Jon Banquer makes more advertising sense than what I am seeing from the PR wonks at Siemens or SE or whoever it is responsible for this mess I just cringe. Can you imagine that even he is getting this right but none of the paid advertising people are? I have to admit that I find defending inaction is not a task I am up to and so I am not going to. I guess the idea of “The Best Software You’ve Never Heard Of” has legitimacy as advertising genius to “The Best Publicity Department We Never Hear From”.

I think hands down SE in its combination with CAMWorks is the single most powerful mid range MCAD program for manufacturing out there. I believe in it enough to spend my own time promoting it and I don’t get compensated to do so. As a matter of fact it costs me some money and time out of my life I can’t replace because I do believe in it. It makes me furious to watch this neglect from those who are paid to promote SE not do so and not do so for year after year. I can’t conceive that once again we are heading down the path of anonymity and the opportunity provided for PR with SEU2013 is being squandered for reasons I don’t know and can’t begin to fathom.

Why don’t you people get off of your dead rear ends and start earning your money? I am at the point where I don’t care if people in the PR department are offended because I darned sure am offended. What do you people do with your time? What can you possibly be thinking to let this precious time go by? Dassault and Autodesk are doing everything they can to destroy their businesses and all the plans that Karsten and his team come up with for the future are just shot down by your incompetence. This is your last year to get it right. I don’t believe this hiatus of coherent planning at Autodesk or Dassault will last more than another year. When they get whipsawed by declining on-maintenance and new customers they will reconsider their ways and your free ride will be OVER. These guys know what they are doing in PR and they will eat your lunch.

The question is do you even care?

Update 7-9-13

Had a Faroarm rep here today at the shop. While talking I of course mention SE. I mention SE because he was talking about Faroarms being integrated through Dezignworks to work with Solid Works, ProE and Inventor. We continue talking and he is familiar with SpaceClaim because some of the machine shops that have Faroarms are using it with the new Spark program. He has heard of SE just a few times over the last five years.  WAY TO GO MARKETING AND PR!! I know very well there are a number of SE users in Tennessee which is this guys district but he does not and this is the result of a total failure to effectively communicate the SE message here.  I hate it when people look at me like I am delusional when I say this software they have rarely or never heard of is better than SW. I just wish I could send these people straight to the publicity/marketing departments of SE so they could see what dismal failures they have been at getting the word out.

The primary reason he had not dealt with SE is because nothing has been set up with Faro to work natively inside of SE. And of course the lack of any publicity for SE reaching him through the internet or other media.

Solid Edge for Manufacturing, CAMWorks for Solid Edge Constant Stepover

One of the family of parts I design and manufacture is extrusion dies for Polin Depositors. One of the recent designs is one you have seen in other posts as the Guitar Die. Soon if you go to the Music City Arena in Nashville  you may just find a guitar crouton next to your salad or maybe a chocolate chip cookie made with this die for the Polin Depositor.guitar die top

Now this part has presented problems before with finishing where the corner round goes into the cavity. The way I have had to deal with this to prevent stair stepping in the past has been to basically create three or four cut paths to accommodate varying degrees of slope.

Besides the Volumill routine in CAMWorks for Solid Edge (CWFSE) my second favorite tool path is constant step over. This gives me a constant step over based upon the distance across a face and not just in “Z” or “X-Y” as was my previous fate in life. Now a word of warning here. This tool path follows contours it assigns across your part for maintaining this constant step over. This can result in gouging if you are using this path to cut down to a face. The way to avoid this is to create a contain or avoid feature and this will stop the tool path from gouging the floor of the part.

Guitar Die closeup

Is this not a beautiful thing? It did not matter where I looked in these cavities all the tool marks were completely concentric. I used a sketch  profile around the cavities for containing and picked tool on the profile and I have a perfect blend going into the hole and then completely down to the bottom. Now keep in mind the finish can be as fine as you want it to be if you are willing to spend the cutting time to get there. This quality of finish is good for this type of application and requires nothing finer.

I can see that many of my 3D parts will require two tool paths only. Volumill with intermediary step cuts at sufficiently small cut amounts to allow for going directly into the constant step over finish tool paths.

CAMWorks for Solid Edge Beta Team

Beta Team

Wanted to take a bit of time to thank the BETA testing team for CAMWorks for Solid Edge. Some of these guys flew in and spent four days of time in Huntsville and we all spent time there and afterwards fiddling with stuff new to us. So from left to right we have Solid Edge users and testers Tim Hoeing, Dave Ault, Joe Hourihan and Larry King. Jim Wright from Siemens, Marc Bissell from Geometric and Mark Burhop from Siemens.  This was a small team because what we were really testing was the interface between Solid Edge and CWFSE. The CAM program is robust and proven but the integration with SE was new. I have been particularly impressed with how quickly and dramatically this integration has improved from the first beta version we had to this last one from 6-19. I look forward to using again a completely integrated CAD and CAM program and not having to look for another CAM program again in my working career.

A special tip of the hat to those with Siemens who knew that things the way they have been were not good enough and they determined to change this to the way things should be.  This lack of CAM integration was perhaps the single largest remaining vestige of the Venture Capital types who are so good at buying up companies and then saddling them with new debt, starving them of funds, direction and R&D while writing themselves grossly out of line benefits packages.  It appalls me to think of both the damage to the companies and then to this head below the radar cookie cutter mentality that has become so pervasive here they are having to work on as a result of these guys. Who knows where Solid Edge could have been if someone like Siemens who understands what CAD and CAM and PLM etal software really is about had bought them before the loot and plunder venture guys did.  I am sure that the competitors of UGS/Solid Edge have really enjoyed watching them being shackled but those days are over.

Just as a reflection upon the CAD and CAM community with any software here. It takes people who are willing to spend some of their time they can’t replace to help things move forward to the benefit of all concerned. From a local user group you participate in or help to run up to beta testing software so what is released can be better your involvement is important. Have you considered getting involved in your software of choice to make it better?